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User Acceptance Agreement

NOTE: If you don't use your Logon for 26 months it may be deleted without warning, following security best practices. If you need a Logon after the original is deleted, you will need to create a new Logon and request the required access.


Many State agencies provide information and services by the Internet. Much of the information and many of the services do not include personal or confidential information, and are available to anyone accessing the State's Portal or agency Web sites. When access to information or services is restricted to protect your privacy or the privacy of others, you may be asked to provide a DWD/Wisconsin Logon, consisting of a Username and Password. Your DWD/Wisconsin Logon allows us to provide you with access to your information and services, while restricting access by unauthorized individuals.

If you choose to accept the conditions of this user acceptance agreement, you will be prompted to provide the basic information that is required to issue a DWD/Wisconsin Logon. The information you provide will be stored in your Logon Profile and will be managed according to the State's policy, as described below.

To create your DWD/Wisconsin Logon, you will be asked for your name, e-mail address (optional but required for self-service if you forget your Password), telephone number (optional), mailing address (optional), your desired Username and Password, and a security question and answer. The security question and answer is required to look up your Username or Password if you forget them. You will also have the ability to review, delete or update the information stored in your Logon Profile.

Some State Internet services may require additional information in order to validate your identity. For example, some services may require additional forms of identification such as date of birth or social security number. You will always have the choice to opt out and not provide the requested information. However, if you do so, you may not be able to complete your transaction over the Internet. Your Logon Profile will never contain this information, nor will your Profile contain records such as driving history, tax information, unemployment compensation, vehicle registrations, or prison records.

Protecting Your Logon

Your Username and Password are your keys to doing secure business with the State of Wisconsin over the Internet. They should be considered as important as your signature. Do not share your Username or Password with anyone. You are the only person who will know your Password. It will be secured and unavailable to anyone, including State security officers and administrators. It is your obligation to protect it by keeping it confidential and known only to you.

Information systems, and the data that is stored and managed by the State of Wisconsin, are governed by State and Federal laws, rules and regulations. Violators may be subject to prosecution, fines or other sanctions.

Information Collected and How It Is Used

The information collected for user access to State Web services is limited to what is required to provide secure delivery of those services. This information may include the following:

  1. Logon Profile information, such as telephone number, postal address and e-mail address, may be used to contact the user regarding their Logon or other State Web services.
  2. Logon Profile information, such as Username, Password and related attributes, to maintain security.
  3. Program area identification numbers to link the user with specific services.
  4. Personally Identifiable Information (PII), such as name and identification numbers, to verify an individual's identity when using a DWD/Wisconsin Logon to access some State Web services. This information will not be collected or stored unless it is required for access to specific services.

Personal Information and Choice

Personal information is information about an individual that is readily identifiable to that specific individual. Personal information includes identifiers such as an individual's name, address and telephone number. A domain name or Internet Protocol (IP) address is not considered personal information. We do not collect any personal information about you, unless you voluntarily participate in an activity that asks for the information.

A Logon Profile will not be created for you unless you request a DWD/Wisconsin Logon. Individuals who have requested a DWD/Wisconsin Logon may ask to have their Logon Profile removed from the system. Individuals who do not request a DWD/Wisconsin Logon, or request to have their Logon Profile removed, will not be denied services but may not be able to access those services by the Internet.

Public Disclosure

Much of the information that is collected by the State of Wisconsin is confidential and is managed accordingly. The State has taken appropriate steps to safeguard the integrity of this information and to prevent access by unauthorized persons.

The Wisconsin Public Records Law (Wis. Stat. § 19.31 - 19.39) exists to ensure that government is open and that the public has access to appropriate records and information that are in the possession of the State government. At the same time, there are exceptions to this law that serve various needs, including the privacy of individuals. Certain information that the State manages is confidential. This includes identity and security data that is used to control access to information and to protect the privacy of individuals and organizations that receive services from, or are regulated by, the State. The State will make every effort to secure this information and to protect the privacy of individuals who have personally identifiable information stored in their Logon Profile.

The State may aggregate user Logon information and usage to determine trends and to facilitate sound decisions regarding system design and future application deployments. However, the State will not sell the information managed in your Logon Profile, in either a specific or a generalized format.

Access and Correction of Personal Information

Individuals will be allowed to view personal information relating to their Logon Profile and to update the contact information in their Logon Profile (address, telephone, or e-mail address). Passwords will be secured and will be stored in an encrypted format.

Use of Cookies

A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to your browser from a Web site's computers and may either be used during your session (session cookie) or may be stored on your computer's hard drive (persistent cookie). Cookies may contain data about a user's movements during their visit to the Web site. If your browser software is set to allow cookies, a Web site can send its own cookie to you. A Web site that has set a cookie can only access those cookies it has sent to you, it cannot access cookies sent to you by other sites.

When you request a DWD/Wisconsin Logon, and when you use your Logon to access State services over the Internet, a session cookie will be sent to your browser and stored in your computer's memory. The cookie will be used to maintain session information, so that you do not have to re-enter your Username and Password when you navigate different pages and/or services. Your privacy is best protected if you close your browser after you are done using applications that use session cookies.

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